Privacy Policy1. Introduction
At Airflow Travels, we take the privacy and security of our customers’ and website visitors’ personal data seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our website and services.
2. Data We Collect
Depending on the services provided, we may collect the following types of personal data:
- Identity Information: Full name, date of birth
- Contact Information: Email address, phone number, postal address
- Payment Information: Credit card details, billing address
- Health Information: Pre-flight medical declarations
- Technical Information: IP address, browser type, device data, and cookies
3. Purposes of Data Processing
We may process personal data for the following purposes:
- To manage reservations and bookings
- To ensure flight safety and perform health checks
- To provide customer support
- To comply with legal obligations
- To carry out marketing and promotional activities (with your explicit consent)
4. Cookies
We use cookies to enhance your user experience on our website. For more information and to manage your preferences, please review our Cookie Policy.
5. Data Sharing
Your personal data may be shared with the following third parties, only as required to fulfill our services or comply with legal requirements:
- Public authorities and regulatory bodies
- Our business partners and service providers (e.g., payment processors)
- Courts and other legal authorities (in the case of legal obligations)
6. Data Security
We take all necessary technical and administrative measures to ensure the security of your personal data. Your information is protected against unauthorized access, loss, or misuse.
7. Data Retention
Your data will be retained for as long as required by law or for the period necessary to fulfill the purpose for which it was collected. After this period, your data will be securely deleted, destroyed, or anonymized.
8. Your Rights (Under Turkish Law / KVKK)
Under the Personal Data Protection Law (KVKK), you have the right to:
- Learn whether your data is being processed
- Request information regarding the processing of your data
- Learn the purpose of processing and whether it is used accordingly
- Know the third parties to whom your data is transferred, locally or abroad
- Request correction of incomplete or incorrect data
- Request deletion or destruction of your data
- Object to any outcomes against you arising from automated data processing
- Seek compensation if your data is processed unlawfully and you suffer damages
You may contact us to exercise your rights.
9. Policy Changes
This Privacy Policy may be updated due to legal or service-related changes. Updates will be published on our website and become effective immediately.
10. Contact
For any questions or requests regarding this Privacy Policy, you can reach us at:
Airflow Travels
Address: Ölüdeniz Mah. Atatürk Cad. 138-A, Ovacık Area, Fethiye / Muğla, Turkey
Phone: +90 507 548 49 21
Email: airflowtravels@gmail.com